Privacy Policy

1. Introduction

Welcome to the ASP (Alloy Steels Plant) Payment Portal. This privacy policy explains how Steel Authority of India Limited (SAIL), Alloy Steels Plant, Durgapur collects, uses, discloses, and safeguards your information when you use our mobile application and web portal.

By using the ASP Payment Portal, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

Personal Information

• Full name
• Email address
• Mobile phone number
• Party code / Vendor code
• PAN number (for tax purposes)
• GST number (for business transactions)
• Postal address

Payment Information

• Transaction details (amount, date, payment type)
• Payment reference numbers
• Invoice and receipt information

Device Information

• Device type and operating system
• App version
• IP address

3. How We Use Your Information

We use the collected information for the following purposes:

• Payment Processing: To process EMD, ISD, Performance Guarantee, Sales Order Deposit, Vendor Registration, and Invoice payments
• Account Management: To create and manage your user account
• Communication: To send transaction confirmations, receipts, and important updates
• Service Improvement: To improve our application and services
• Compliance: To comply with legal and regulatory requirements
• Security: To detect and prevent fraudulent activities

4. Information Sharing and Disclosure

We may share your information with:

• Payment Processor: Razorpay for processing payments securely
• Government Authorities: When required by law or legal process
• Internal Departments: Relevant SAIL departments for processing your requests

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security audits
• PCI-DSS compliant payment processing through Razorpay

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Transaction records are retained as per statutory requirements under Indian tax and commercial laws.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

The ASP Payment Portal is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: